Hp tech support sucks and the case managers

Hp tech support sucks and the case managers

Beitragvon RyanCaleb » Sa 2. Sep 2017, 09:54

Hi there,

I purchased a HP Pavillion 6 months ago. My laptop has been shipped 3 times for repairs. The following has been replaced- motherboard, LCD screen, hard drive twice and the battery.

Calling India for tech support is interesting, let me tell you. They have no idea what's going on. I spent 3 hours on the phone speaking to Raj. I finally had enough when(Raj) ask me to run the same hard drive test that I just completed, 1.5 hours.

Even if you escallade the issue, HP is still useless. Try talking to there case managers- wow thank god this issue was escalladed, I just wasted my day time minutes on you!

Please tell your friends and family; In my opinion do not purchase any HP products. They do not stand by there products and only care about the bottom line.

I didn't find the right solution from the internet.
https://www.cnet.com/forums/discussions ... rs-556291/

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